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Pixmania.co.uk - Information

NamePixmania.co.uk
Rating & reviews Retailer Rating: 4.3 / 5 7457 reviews
Retailer Web PageGo to store Go to store
Head Office AddressDSGi Maylands Avenue, Hemel Hempstead, Herts, HP2 7TG
Telephone08700 118 117 / mediator_uk@pixmania.com
Fax0033 0145 0136 78 / 0033 0145 0139 07.
Telephone OrderMonday to Friday, 09.00 AM to 05.00 PM
Refund Policy14 working days
Payment OptionsAll major credit cards. Bank transfert. Paypal.
DeliveryNext day delivery (If order is placed before 11am).
Return Policy15 Working days
Guarantee2 Years for most products, 1 Year for TV and Home Appliances.
Member CardYes, the VIPix card
Pay by InstallmentYes
MembershipYes
Cost of DeliveryDepending on product size and delivery chosen.
Low Price GuaranteeYes

Customer Satisfaction Evaluation

Overall purchase experience
4.3 / 5
4.3 / 5
Based on  7457 reviews
Likelihood to buy again
4.2 / 5
4.2 / 5

Evaluation of Purchase

Ease of placing the order
4.3 / 5
4.3 / 5
Product selection and availability
4.4 / 5
4.4 / 5
Product information
4.2 / 5
4.2 / 5
Price
4.5 / 5
4.5 / 5
Website performance
4.3 / 5
4.3 / 5
Payment options
4.5 / 5
4.5 / 5
Delivery options
4.0 / 5
4.0 / 5
Delivery & handling charges
3.9 / 5
3.9 / 5
Customer support
4.0 / 5
4.0 / 5

Evaluation of Delivery

Availability of product you wanted
4.6 / 5
4.6 / 5
Order tracking / status information
4.2 / 5
4.2 / 5
On-time delivery
4.4 / 5
4.4 / 5
Product met expectations
4.5 / 5
4.5 / 5
Customer support
3.9 / 5
3.9 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Pricerunner Customer Satisfaction Evaluation submitted 18/11/08
Comments

There was no uk plug or manual or menu strip with the device which was a present for my elderly father who was using at as a stnd alone copier etc so has no computer. Everything was in French and he jhad to change the plug etc. Not very good

Review by Pricerunner Customer Satisfaction Evaluation submitted 17/11/08
Comments

They had the product I wanted, at the best online price I could find, delivered quickly and with minimum fuss. Allowing paypal payments also a plus.

Review by Pricerunner Customer Satisfaction Evaluation submitted 17/11/08
Comments

spot on website everthing you needed to know was there for you to see in clear black and white.

Review by Pricerunner Customer Satisfaction Evaluation submitted 17/11/08
Comments

This was a present so of course I don't know if the product was satisfactry
until christmas. But service was great. First class.

Review by Pricerunner Customer Satisfaction Evaluation submitted 17/11/08
Comments

very good service.

Review by Pricerunner Customer Satisfaction Evaluation submitted 17/11/08
Comments

excellent service,very fast delivery,overall marks 10/10. many thanks

Review by Pricerunner Customer Satisfaction Evaluation submitted 16/11/08
Comments

Excellent, Enjoyable experience

Review by Pricerunner Customer Satisfaction Evaluation submitted 16/11/08
Comments

I was attracted to pixmania because they offered the cheapest price for the product I wanted. However, at this point I still have not received my order more than a week after purchase. Pixmania quoted 3/4 working days for delivery which isn't very good for £7+ in the first place and this has not been met. I cannot comment about the product yet for obvious reasons, but I certainly think I should be reimbursed my delivery charge.

Review by Pricerunner Customer Satisfaction Evaluation submitted 15/11/08
Comments

Overall good experience. Brand new product available at a price lower than most of the opposition with excellent option packages available at discounted prices. Would use again definitely.

Review by Pricerunner Customer Satisfaction Evaluation submitted 15/11/08
Comments

This was my 2nd purchase from Pixmania. Quality of product and online shopping experience were great. However, after having tried for more than 50 times at different days and times of the week, was never able to get in touch with customer service. Very disappointed about this and almost shopped elsewhere.

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