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Customer Satisfaction Evaluation

Store ratings Aspect Rating     Overall purchase experience 4.3 / 5 878 reviews Likelihood to buy again 4.3 / 5 870 reviews Evaluation of Purchase Aspect Rating     Ease of placing the order 4.1 / 5 866 reviews Product selection and availability 4 / 5 847 reviews Product information 4.4 / 5 861 reviews Price 4.5 / 5 868 reviews Website performance 4.5 / 5 860 reviews Payment options 4.5 / 5 863 reviews Delivery options 4.5 / 5 853 reviews Delivery & handling charges 4 / 5 795 reviews Customer support 4.3 / 5 248 reviews Evaluation of Delivery Aspect Rating     Availability of product you wanted 4.6 / 5 875 reviews Order tracking / status information 4.3 / 5 743 reviews On-time delivery 4.3 / 5 872 reviews Product met expectations 4 / 5 829 reviews Customer support 3.8 / 5 559 reviews

Customer certified     Excellent   Good   Average   Below average   Poor The Customer Satisfaction Evaluation monitors retailers on a continuous basis. Customers are asked about their satisfaction regarding different aspects of their overall experience at the time of purchase and satisfaction after the delivery of the products. Please note that the average rate is based on the last six months and the number of reviews from when the survey went live. Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read more

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Pricerunner Customer Satisfaction Evaluation, submitted 17/06/08.

Overall rating Comments Excellent service from ordering to delivery. First class

Review by Pricerunner Customer Satisfaction Evaluation, submitted 25/04/08.

Overall rating Comments Delivery was next day via priority - for a standard delivery charge. Product did not match expectations.

Review by Pricerunner Customer Satisfaction Evaluation, submitted 14/04/08.

Overall rating Comments the customer service around deleivry was very good -

Review by Pricerunner Customer Satisfaction Evaluation, submitted 04/04/08.

Overall rating Comments Recommend to any one.Arrived very quick

Review by Pricerunner Customer Satisfaction Evaluation, submitted 29/03/08.

Overall rating Comments Fast easy process with superb delivery time.High quality products exactly as ordered.

Review by Pricerunner Customer Satisfaction Evaluation, submitted 23/03/08.

Overall rating Comments Great product, very good price but some problems with delivery - claimed we couldn't be found but courier never called to get info about address.

Review by Pricerunner Customer Satisfaction Evaluation, submitted 11/03/08.

Overall rating Comments The service received was appalling. Sales people being extremely rude over the phone.