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Pixmania.co.uk - Information

Best prices on over 40 000 products IN STOCK! Next day and standard delivery options available. Uk spec + London pick-up store.
NamePixmania.co.uk
Rating & reviews Retailer Rating: 4.1 / 5 7114 reviews
Retailer Web PageGo to store Go to store
Head Office AddressDSGi Maylands Avenue, Hemel Hempstead, Herts, HP2 7TG
Telephone08700 118 117
Fax0033 0145 0136 78 / 0033 0145 0139 07.
Telephone OrderMonday to Friday, 09.00 AM to 05.00 PM
Refund Policy14 working days
Payment OptionsAll major credit cards. Bank transfert. Paypal.
DeliveryNext day delivery (If order is placed before 11am).
Return Policy15 Working days
Guarantee2 Years for most products, 1 Year for TV and Home Appliances.
Member CardYes, the VIPix card
Pay by InstallmentYes
MembershipYes
Cost of DeliveryDepending on product size and delivery chosen.
Low Price GuaranteeYes

Customer Satisfaction Evaluation

Overall purchase experience
4.1 / 5
4.1 / 5
Based on  7114 reviews
Likelihood to buy again
4.0 / 5
4.0 / 5

Evaluation of Purchase

Ease of placing the order
4.0 / 5
4.0 / 5
Product selection and availability
4.4 / 5
4.4 / 5
Product information
4.1 / 5
4.1 / 5
Price
4.5 / 5
4.5 / 5
Website performance
4.2 / 5
4.2 / 5
Payment options
4.4 / 5
4.4 / 5
Delivery options
3.7 / 5
3.7 / 5
Delivery & handling charges
3.6 / 5
3.6 / 5
Customer support
3.7 / 5
3.7 / 5

Evaluation of Delivery

Availability of product you wanted
4.4 / 5
4.4 / 5
Order tracking / status information
4.1 / 5
4.1 / 5
On-time delivery
4.2 / 5
4.2 / 5
Product met expectations
4.3 / 5
4.3 / 5
Customer support
3.8 / 5
3.8 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Pricerunner Customer Satisfaction Evaluation submitted 08/10/08
Overall rating
2.0 / 5
2.0 / 5
Comments

POOR DELIVERY

Review by Pricerunner Customer Satisfaction Evaluation submitted 07/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

The information contained on the web site was found to be excellently presented, easy to understand and the stages of payment very good. A very good site with good product presentation made my choice of purchase a very easy task.

Review by Pricerunner Customer Satisfaction Evaluation submitted 07/10/08
Overall rating
4.0 / 5
4.0 / 5
Comments

Apart from the unfriendly way of removing the unrequestd items off my basket I was very happy with my purchase,

Review by Pricerunner Customer Satisfaction Evaluation submitted 07/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Great place to buy items, the speed of delivery was great..... my little boy whos blind is loving his new voice activated cassette recorder! Claire

Review by Pricerunner Customer Satisfaction Evaluation submitted 07/10/08
Overall rating
1.0 / 5
1.0 / 5
Comments

A most unpleasent buying experience, slow processing & approval of order, customer support agent unhelpful - made worse by needing an 0870 - rip-off -number to access. Loads of poor information, often misleading, in tracking the progress of my purchase order. The ParcelForce 'tracker' code did not 'work' and so needed to call my local depot to confirm delivery day. The only plus was the product 'price' but this was off-set by a poor outdated web site. Would rate Pixmania as a bad buying and c.s. experience. Keith g, W3 8QZ

Review by Pricerunner Customer Satisfaction Evaluation submitted 07/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

very satisfied with purchase. unfortunately not terribly computer literate so having a hard time connecting the monitor and gettin it goining, so in that way wishe i had bought off the high street as i think i could have gotten more help. but of course, cost led me to pixmania. and im not sorry, just hope i can get some help from my neighbour.

Review by Pricerunner Customer Satisfaction Evaluation submitted 07/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

It was easy enough but I think a little more description and photos are needed for listings.

Review by Pricerunner Customer Satisfaction Evaluation submitted 06/10/08
Overall rating
2.0 / 5
2.0 / 5
Comments

This item was advertised on the website as having silent operation but that is not true and misled me into buying it. The hard drive is very noisy, not the kind of thing you can even use while listening to music on the computer, that's how noisy it is. So why tell the customer that it is silent? As I feel I can't trust the site I won't buy here anymore. Also I submitted a review of the item but it wasn't posted - why? probably becasue it said things that were not flattering. All in all very untrustworthy and not something I will repeat again. Clive Mentzel 02086733859

Review by Pricerunner Customer Satisfaction Evaluation submitted 06/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Fantastic! Cheapest price anywhere! Quick delivery! Couldn't find anything negative to say at all!

Review by Pricerunner Customer Satisfaction Evaluation submitted 06/10/08
Overall rating
4.0 / 5
4.0 / 5
Comments

Purchase was good, the only thing that let down my experience was the relatively unfriendly Currys delivery men.

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Total number of pages: 16

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