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Kaleidoscope - Information
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Retailer information
Name	Kaleidoscope
Head Office Address	Otto Uk, Otto House, Ingleby Road, Bradford, BD99 2XG
Telephone	01274 575511 (Switchboard)
Fax	01274 625575/ 01274 625591
Telephone Order	Yes
Number of Stores	N/A
Refund Policy	Any refund you receive for returned goods will be credited to the payment method used; your Personal Account or your credit/debit card as appropriate. We will replace or refund most items provided they are returned complete, unused, and in their original packaging within 14 days of receipt. After this we will accept returns on faulty goods free of charge; all other returns will be subject to an administration fee. Some products are non returnable however – please see website for full details (http://www.kaleidoscope.co.uk/web/main/help/question.asp?qid=123)
Web Address	www.kaleidoscope.co.uk
Payment Options	credit card, debit card or personal account with variable payment terms (http://www.kaleidoscope.co.uk/web/main/help/question.asp?qid=122)
Delivery	£3.50 per order for standard delivery in 3-4 working days. Next day delivery (where available) is an extra £3. A delivery charge of £10 or £25 is applicable to extra large items such as fridge freezers or furniture – please see website for full details. (http://www.kaleidoscope.co.uk/web/main/help/question.asp?qid=93)
Return Policy	14 day home approval on most items. Goods can be returned for free. Our couriers will collect most parcels and return to us provided it is within the terms of the refund policy. We will replace or refund most items provided they are returned complete, unused, and in their original packaging within 14 days of receipt. After this we will accept returns on faulty goods free of charge; all other returns will be subject to an administration fee. Some products are non returnable however. See website for full details. (http://www.kaleidoscope.co.uk/web/main/help/question.asp?qid=124)
Guarantee	14 day approval on most items. Some products come with manufacturer’s warranty (see individual product descriptions). Extra warranty available on selected products at a further charge.
Member Card	N/A
Pay by Installment	Spread the cost with a Kaleidoscope Personal Account. Terms and Conditions apply. See website for more details (http://www.kaleidoscope.co.uk/web/main/help/question.asp?qid=120)
Membership	N/A
Cost of Delivery	Standard Delivery £3.50 Next Day Delivery (where available) £3 extra Extra-Large Items: £10/£25 (see product details on website)
Low Price Guarantee	N/A