| Head Office Address | F&Y Offices, Charter Way, Hurdsfield Ind Est, Macclesfield, SK10 2NG |
| Refund Policy | 14 days money back on unused items. |
| Web Address | http://www.nitrotek.co.uk |
| Payment Options | Card, Paypal, cash, cheque, Nochex, bank transfer |
| Return Policy | Customer pays for return postage. Unused items may be returned within 14 days for a refund. After 14 days items may be returned within 90 days for repair / replacement if a fault develops. |
| Guarantee | 90 days guarantee against manufacturing defects. |
| Cost of Delivery | Free for models. £2.35 for spare parts. |