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Digitech Electronics - Information

Digitech Electronic's are authorised main dealers of most leading brands. Based in central London and offer free delivery service.
NameDigitech Electronics
Rating & reviews Retailer Rating: 4.8 / 5 126 reviews
Retailer Web PageGo to store Go to store
Head Office AddressHead Office Address: 69 High Street, Hounslow, Middlesex TW3 1RB
Telephone0208 577 1200
Telephone OrderYes
Number of StoresOne
Refund PolicyAs per Website
Payment OptionsAll major credit cards and Finance Options
GuaranteeManufacturers Warranty
Pay by InstallmentYes Via online finance options
MembershipNo
Cost of DeliveryFree
Low Price GuaranteeYes

Customer Satisfaction Evaluation

Overall purchase experience
4.8 / 5
4.8 / 5
Based on  126 reviews
Likelihood to buy again
4.6 / 5
4.6 / 5

Evaluation of Purchase

Ease of placing the order
4.6 / 5
4.6 / 5
Product selection and availability
4.6 / 5
4.6 / 5
Product information
4.6 / 5
4.6 / 5
Price
4.8 / 5
4.8 / 5
Website performance
4.3 / 5
4.3 / 5
Payment options
4.6 / 5
4.6 / 5
Delivery options
4.4 / 5
4.4 / 5
Delivery & handling charges
4.8 / 5
4.8 / 5
Customer support
4.1 / 5
4.1 / 5

Evaluation of Delivery

Availability of product you wanted
4.8 / 5
4.8 / 5
Order tracking / status information
4.4 / 5
4.4 / 5
On-time delivery
4.7 / 5
4.7 / 5
Product met expectations
4.8 / 5
4.8 / 5
Customer support
4.6 / 5
4.6 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Pricerunner Customer Satisfaction Evaluation submitted 07/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Excellent, on-time delivery service but it was a pity that the ordered carrying case was not sent with the camera - a very small omission. However, it wasn't charged for on the original invoice and is promised shortly.

Review by Pricerunner Customer Satisfaction Evaluation submitted 06/10/08
Overall rating
5.0 / 5
5.0 / 5
Comments

EXCELLENT website with ordering made easy. Prompt delivery with informed details by way of phone calls to tell me when to expect delivery. I am completely satisfied with my buying experience from the time of placing the order to the time I received it the next day. Would definately recommend and would also definately use again.

Review by Pricerunner Customer Satisfaction Evaluation submitted 12/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Fantastic ordered a sony rdr hxd890s Friday afternoon arrived Thurdays morning they even rang me to ask what day I would like it delivered that was on a normal delivery service. Never had that before, also was around £30 less then most sites highly recommended. Thanks

Review by Pricerunner Customer Satisfaction Evaluation submitted 09/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Perfect, nice and easy transaction, I was well informed of delivery progress. The goods supplied are unrivaled in price, and are as described on Digitech Electonics online shop. It was a pleasure to deal with Digitech Electronics, who unlike so many online shops do treat customers as customers. I look forward to my next bargain. Kind regards, John Evans.

Review by Pricerunner Customer Satisfaction Evaluation submitted 07/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Sales person rang up to confirm a delivery date. Item arrived on the morning of that day. Unfortunately it was poring down with rain at the time but thankfully the box was fully covered up with waterproof plastic (cardboard inside was completely dry!).

Review by Pricerunner Customer Satisfaction Evaluation submitted 30/08/08
Overall rating
5.0 / 5
5.0 / 5
Comments

I was fairly well informed on what I wanted but Digitech provided some extra information on their site which helped me make an even better choice. Everything worked very smoothly and as described. It would have been helpful if the delivery firm had been able to qoute a rough delivery time - as it was the delivery was made at close to 5 pm which meant a whole day not going out in case they turned up.

Review by Pricerunner Customer Satisfaction Evaluation submitted 29/08/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Digitech cntacted the next morning to discuss delivery. As the courier company couldn't guarantee timings for delivery Digitech used all alternatives to sort out my order. They provided excellent customer service and iwould definitely use the company again.

Review by Pricerunner Customer Satisfaction Evaluation submitted 22/08/08
Overall rating
5.0 / 5
5.0 / 5
Comments

If only ALL dealers were like this.Very good website.Phone answered promtly.Very helpful staff.Only slight drawback is that delivery time is not split into am or pm-but that is the carrier not Digitech.They relly are quite outstanding.

Review by Pricerunner Customer Satisfaction Evaluation submitted 01/07/08
Overall rating
5.0 / 5
5.0 / 5
Comments

it is a new company in the online business with promising future & good repute

Review by Pricerunner Customer Satisfaction Evaluation submitted 19/06/08
Overall rating
5.0 / 5
5.0 / 5
Comments

No hitches, all aspects well up to standard and expectations. A1 service

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